Excellent service, patience and friendly in addressing all of the enquiries before placing the order. The price is reasonable and with the exception service provided, I would say the price worth every penny. 100% recommend

The place was strategic and the staff are friendly. High quality products with reasonable prices

Good customer service. Reply with patience and great guidance. Fast deliver

Bought a custom build on early April 2022; overall satisfied with the purchase process. The team is able to and willing to communicate throughout the process from inquiry until after sales. Do feel free to ask them about parts that aren’t listed as they may be willing to order for you. I did encounter an issue whereby the heat pipe of tower cooler was bent upon arrival, fortunately they are willing to replace it for free. I would suggest to start looking into using inflatable air packs instead of just plain newspaper; removing the cooler before shipping is an alternative method but some customers may not be comfortable in installing it themselves.

For someone with super outdated computer knowledge changing her computer after eight years I have had an amazing experience with Idealtech! The guys are friendly, professional, patient and helpful. They will try their best to give you the best bang for your buck and telling you what is unnecessary/wastes money. Zhu Fan built my rig cleanly and packaged it safely to deliver it to me in another state. I will definitely strongly recommend them to everyone and build my next rig with them as well 🙂

Fast service, received item in 2 days 👍

Nice cable management and good service.

Excellent customer services

Ordered online and paid via Pace. IdealTech Teams are helpful in assisting the orders and any inquiries regarding my order. Got delivered from Selangor to Kedah within 24 hours (GDex service quite good at that week, maybe?)… Overall, very satisfied.

Just build my rig over here, good experience and fast delivery, they are patient and provides very helpful advice when i have question. Will definitely buy again from them